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Position: Quality Assurance Officer

  • 3 – 4-month contract position
  • Immediate start
  • Brand new offices

We have a new opportunity for a Quality Assurance Officer to join our client, a leading family-owned building solutions and insurance company based near Wanneroo, Perth.

This role will develop and implement new standard operating procedures, create user manuals and ensure processes are streamlined and implemented in accordance with industry standards.

Key responsibilities will include: 

  • Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
  • Working with operating staff to establish procedures, standards, and systems
  • Create user manuals
  • Setting customer service standards
  • Investigating and setting standards for quality, health, and safety
  • Determining training needs
  • Encouraging change and improvement in performance and quality
  • Writing reports
  • Monitoring performance

To be considered for this role will require:

  • Strong systems, document and data management skills
  • Previous experience in a similar position
  • The ability to make considered decisions and communicate them effectively
  • Excellent technical skills
  • Leadership ability
  • Efficient planning and organisation skills
  • Strong interpersonal skills and the ability to work autonomously

If you have the relevant experience and want to be a part of this family owned, rapidly expanding organisation please apply via this advert and/or call Blanché Venter for a confidential conversation +61 423 659 213.

 



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